How to Appeal a Parking Charge Notice from Park Direct UK
If you received a Parking Charge Notice (PCN) from Park Direct UK, you have statutory rights under Schedule 4 of the Protection of Freedoms Act 2012 (POFA 2012) and the private parking sector's Single Code of Practice (BPA/IPC).
Operators including Park Direct UK must strictly adhere to Notice-to-Keeper timing rules, correct signage requirements, and mandatory grace periods. A failure on any of these can invalidate the charge entirely — see our guide to POFA 2012 keeper rights for the full detail.
How appeals work with Park Direct UK
Park Direct UK requires appeals to be submitted through their own online portal. Claimo.uk prepares your complete, statute-compliant appeal letter as a PDF plus step-by-step submission instructions for their portal.
Frequently asked questions
Is Park Direct UK allowed to charge me without knowing who was driving?
Only if they follow Schedule 4 of the Protection of Freedoms Act 2012 (POFA 2012) correctly, including sending a compliant Notice to Keeper within the statutory time limits. If any part of this is wrong, keeper liability may not transfer to you at all.
How do I appeal a Park Direct UK parking charge?
Park Direct UK requires appeals to be submitted through their own online portal. Claimo.uk prepares your complete, statute-compliant appeal letter as a PDF plus step-by-step submission instructions for their portal.
What if Park Direct UK rejects my appeal?
You're entitled to escalate to whichever independent appeals body applies to their trade association — POPLA (BPA members) or the IAS (IPC members) — usually within 28 days of the rejection.
Upload your Park Direct UK ticket photo or enter your details to generate your formal appeal letter now.
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